Privacy Policy

Who we are

This website (mobilemechanic502.com) is operated by Infinity Biz Solutions LLC, a limited liability company organized in Wyoming that provides services in the Louisville, Kentucky area (“we”). This policy explains what information we collect when you use the site or call us, how we use it, and the choices you have.

For any privacy question, contact us at [email protected].

What information we collect

• Information you give us: when you call the number on this site, we may record your name, phone number, vehicle information, and the approximate location where you need service, to handle your request.
• Information collected automatically: through cookies and analytics tools we collect data such as your IP address, device and browser type, the pages you view, and how you interact with the site.
• Call information: calls to the number on this site may be monitored or recorded for quality, training, and service-record purposes.

Cookies and analytics (Google Analytics)

We use Google Analytics to understand how the site is used and to improve it. It places cookies in your browser and collects usage data processed under Google’s policies.

You can disable cookies in your browser or install the Google Analytics opt-out add-on at tools.google.com/dlpage/gaoptout. Where applicable, we also honor browser opt-out signals such as Global Privacy Control (GPC).

How we use your information

• Respond to your call and coordinate or provide the requested service.
• Operate, maintain and improve the site and service quality.
• Analyze site usage through aggregated statistics.
• Protect site security and comply with legal obligations.

How we share your information

We do not sell your personal information. We may share it:

• With the professional or shop that handles your service request in your area.
• With providers that help us operate (e.g., the telephone provider that handles calls and the analytics provider), who may use the data only to provide their service to us.
• When required by law or to protect rights, safety, or property.

Call recording

Calls may be recorded or monitored for quality and training. Kentucky is a one-party consent state; however, if you call from a state that requires all-party consent, by continuing the call after this notice you consent to the recording. If you prefer not to be recorded, you may end the call and contact us another way.

Your rights

Under applicable privacy laws, you may have the right to request access to your personal data, its correction or deletion, and to object to certain uses. To exercise these rights, contact us at [email protected]. We will respond as required by applicable law.

Retention and security

We keep information only as long as needed for the purposes described or as required by law, with reasonable protection measures. No system is completely secure, so we cannot guarantee absolute security.

Children’s privacy

The site is not directed to children under 13 and we do not knowingly collect their information.

Third-party links

The site may contain links to third-party sites. We are not responsible for their privacy practices; please review their policies.

Changes to this policy

We may update this policy. We will post the current version on this page with its date.

Contact

Infinity Biz Solutions LLC — Email: [email protected]